Conflict Resolution
Recommended Reading
The One Minute Manager
by Kenneth H. Blanchard and Spencer Johnson
The One Minute Apology: A Powerful Way to Make Things Better
by Ken Blanchard and Margret Mcbride
Peak: How Great Companies Get Their Mojo from Maslow
by Chip Conley
The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change
by Stephen R. Covey
